Wednesday 2nd June 2021, 13:00-13:45 BST

Join our roundtable on Wednesday 2 June to engage with our four experts, each representing a unique viewpoint, on what can be done to improve the way data is shared at local and regional government organisations.

Collaboration is key to effectively running public sector services, but it can be complex and time-consuming.

Service managers communicate with different departments, organisations, and citizens themselves. Virtual meetings (plenty of them), email and digital tools all contain different pieces of information. In some instances, information is written down in a notepad, or stays unread in someone’s email inbox, moving down the list as endless new emails appear.

And all of this assumes that the provided information is correct and can be trusted. Realistically, on purpose or by accident, people will provide information that is incomplete, out-of-date, and in some cases even tampered with.

This leaves local authorities at risk of fraud, and fraud doesn’t come cheap. Costs to resolve issues are expensive (think lengthy legal processes) and laborious.

Join us on 2nd June for an engaging roundtable in which we will discuss:

• The balance and importance of data governance, privacy, and reliable data sharing.
• Existing solutions that address the challenge of data sharing, and their respective advantages and disadvantages.
• The opportunity for new technology to combat (benefit) fraud.

This engaging event is aimed at senior decision makers, service managers and data specialists at local and regional government, and industry organisations that collaborate with the public sector.

The audience will gain with new insights, inspiration, and a better understanding of the future of data sharing for local and regional government organisations.

 

Panellists

Margaret Moore, Director of Citizen & Devolved Government Services, Sopra Steria

Passionate about Government and Public Services Mags Moore has 30 years’ technical and commercial innovation experience. She has worked with both Oracle and EMC2, and for the last ten years has been ensconced at Sopra Steria’s Scottish HQ in Edinburgh – joining the dots to make public services better for citizens and employees.

Mags is director of Sopra Steria’s Citizen and Devolved Government Services business responsible for a team of 150 across the United Kingdom. The business is driving new innovations and efficiencies across devolved and local government and is also leading on the company’s identity credentials to streamline verification across both government and commercial organisations.

Mags’s experience includes working across central and local government, the third-sector, and in health to define citizen-led solutions underpinned by the pragmatic application of digital innovations.

Carol Peters, Cyber Security Architect, Renfrewshire Council

Carol has worked in the field of IT and Information Security for over 20 years with the last 5 years at Renfrewshire Council as their Cyber Security Architect.

Carol’s approach to cyber security is to focus on risk management, being realistic and pragmatic about the threat, risk and opportunities, encouraging management and staff to do the same and for them to take ownership of their decisions and risk.

Her goal is to eradicate the traditional approaches and negative views of cyber security and transform them into positive and supportive policies that align and work with the business service delivery and strategy.

Carol is actively involved in helping to design national standards and guidance for the Local Authority sector and testing of emerging guidance and policy in the practical environment of a local authority through focus groups and working with the Scottish Local Authority Information Security Group. As a previous chair of the Group, she promoted the expertise that can be found in the local authority information and cyber security community.

Carols proudest achievement is convincing Renfrewshire Council to fund and support a key cyber aware program in the community. The program aims to raise awareness and understanding of online safety and cyber crime for residents, local businesses and charities across the region. Her dream is that by making people more informed about cyber crime, they will make better decisions before clicking on a link or giving out personal information.

 

Peter Ferry, CEO, SICCAR, and Honorary Consul of Estonia

 

Peter co-founded Microsoft Scotland and spent much of the dot com boom working in the large financial services institutions of Scotland, consulting on leading-edge web, infrastructure and security projects. Peter’s corporate career continued, ultimately leading Microsoft’s Cloud and Partner programs and building the Microsoft Technology Centre to demonstrate the business impact of disruptive tech.  He served on the board of ScotlandIS from 2013 to 2015, is on the Westminster All Party Parliamentary Group (APPG) on Blockchain and was primary author of “Scottish Government’s Digital Strategy: Distributed Ledger Technologies in Public Services”. Peter also was appointed the Honorary Consul for Estonia – a world-leader in digital government.

 

Faith la Grange, Director, Local & Regional Government, Microsoft

Faith joined Microsoft in October 2018, and leads the Local & Regional Government team at Microsoft UK, supporting local government and Housing customers in England, and all devolved government customers in Scotland and Wales. The team’s goal is to help Local & Regional Government organisations harness the benefits of technology and digital transformation to improve services to citizens – from waste management to social care, from housing to community safety.

Prior to this, Faith worked for infrastructure services and solutions provider Computacenter, and has over 20 years experience in working with Public Sector organisations in the technology sector.

Faith is passionate about diversity & inclusion in all its forms and is the Public Sector D&I lead for Microsoft in the UK.

Faith lives near Edinburgh with her husband and 4 children.

 

Robert Clubn, Independent Consultant, previously Chief Security Officer at Improvement Service

Robert has worked in a variety of senior IT roles within the public sector for more than 30 years.  He held a variety of business and technical roles at South Lanarkshire Council before moving to the Improvement Service in 2006 where he was instrumental in setting up a shared services infrastructure for local government with Glasgow City Council, South Lanarkshire Council, ComputaCenter and Sopra to support the new citizen account system. 

He has been an evangelist for privacy-respecting digital identity for many years and sits on the Scottish Government’s Digital Identity Expert Group.

He is CISSP-qualified and recently took early retirement as Chief Security Officer at the Improvement Service, having just led the company’s efforts to gain ISO27001 certification.

About the author:

Madelon Kortenaar

Madelon Kortenaar leads the marketing strategy of SICCAR.

With a background in technology and entrepreneurship,  and a passion for innovation, Madelon is driven to apply distributed ledger technology to solve societal challenges.