Attitudes vs Action in Digital Government

Attitudes vs Action in Digital Government

THE PROBLEM While we can argue that a digital government is very much wanted, academic and industry research shows that the public sector lags behind the private sector in adoption of new technology[1]. With many underlying factors affecting this gap, management of...
What will future public services look like?

What will future public services look like?

What will future public services look like? People won’t duplicate applications to public sector bodies to claim entitlements. They’ll have ‘smart entitlements’ – recognised and used by all service providers. The current state Different parts of the public...